Get in Touch With Us

Whether you have spotted something that needs updating, want to suggest a bookmaker we should look at, or simply have a question about our coverage of non GamStop betting sites, we are glad you stopped by. This page explains the best way to reach us and what happens after you do.

How to Contact Us

Email is the most direct route to our team. We read every message ourselves and aim to reply within two working days. When you write to us, a little context goes a long way — letting us know the nature of your enquiry upfront means we can get back to you more quickly with a useful answer.

Please send your message to: [email protected]

What You Can Write to Us About

There is no wrong reason to get in touch. These are the kinds of messages we receive most often:

• Content questions — If something on our site is unclear, or you would like more detail on a particular bookmaker, sport, or feature we have covered, just ask.
• Corrections and accuracy — Spotted something that looks out of date or factually off? We take accuracy seriously and genuinely appreciate readers flagging anything that needs a second look. Offers, terms and operator details change regularly, and your message helps us keep things current.
• Suggestions and new content — Have a topic you would like us to cover — a particular sport, market, payment method or type of bonus? Reader input shapes a meaningful part of what we write about.
• Partnership and commercial enquiries — If you represent an operator or organisation and would like to explore working together, please introduce yourself clearly and outline what you have in mind. We review all such enquiries, though commercial relationships do not influence our editorial rankings.
• Technical issues — If a link is broken, a page is not loading correctly, or something looks wrong on your device, let us know. Include your browser and device type if you can, as it speeds things up considerably.
• Responsible gambling signposting — If you or someone you know needs support, please mention it in your message. We can point you towards the appropriate resources, including organisations that operate independently of any betting site or exclusion scheme.

What Happens After You Get in Touch

Every message is read by a real member of our team. We do not use automated responses as a substitute for a genuine reply — you will hear from a person who has actually read what you wrote.

Our standard turnaround is two working days. During busier periods it may take slightly longer, but we always follow up. If your query is time-sensitive, say so in your subject line and we will do our best to prioritise it.

A Note on Our Editorial Standards

Bets Not On Gamstop exists to help UK sports bettors find and compare betting sites that operate outside the GamStop self-exclusion register. Our reviews are based on research and independent assessment. Commercial arrangements with operators do not determine how we rank or write about any site.

Reader feedback is a genuine part of how we keep that standard. If something we have published is inaccurate, misleading or out of date, we want to know. Equally, if a piece of content has been particularly useful, that is worth knowing too — it tells us what to do more of.

Thank you for taking the time to visit this page. We look forward to hearing from you.

18+ only. Please gamble responsibly.